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    Privacy Policy and Cookies

    Privacy Policy

    Confidentiality

    AWP Assistance UK Ltd only ever uses any customer data it receives to carry out the services for which customers have signed up and with their agreement for details to be passed to named third parties for any other marketing activities.

    AWP Assistance UK Ltd on privacy

    We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site. This software does not enable us to capture any personally identifying information.

    Our cookie policy

    Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

    To get the most out of our website, your computer, tablet or mobile phone will need to accept cookies. However, you can restrict, block or delete cookies at any time by changing the cookie preferences in your browser.

    Each browser is different, so please consult the 'Help' menu of your particular browser (or your mobile phone / tablet’s manual) to find out how to change your cookie preferences. Many browsers have universal privacy settings for you to choose from.

    If you decline cookies, some features of our website may not work properly and you may not be able to access certain areas. For this reason we recommend that you accept cookies.

    To learn more about cookies in general and how to manage them, please visit aboutcookies.org (opens in a new window - please note that we are not responsible for the content of external websites).

    Our use of cookies

    The table below explains the cookies we use and why:

    Cookie Name Purpose More information
    Session Cookie ASP.NET_SessionId This cookie allows our web servers to respond to your actions while you are browsing the website. The website wouldn’t work for you without it. This cookie will be deleted when you close your browser.
    Flash Cookies (also known as Local Shared Objects cookies)
    On this website, we may display some content using Adobe Flash Player. Adobe uses Flash cookies to improve your experience as a user. Flash cookies are stored on your device in the same way as normal cookies, but your browser manages them differently. If you would like to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings (opens in a new window - please note that we are not responsible for the content of external websites). Please bear in mind though, if you disable Flash cookies, you'll be unable to access certain types of content on the site.
    Google Analytics _utma
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    These third-party cookies are used to collect information about how visitors use our site. The information is used to compile reports to improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google privacy policy
    To opt out of being tracked by Google Analytics across all websites visit Google Analytics Opt-out Browser Add-on
    Please note that we are not responsible for the content of external websites.
    YouTube
    Some of our web pages may contain embedded video content from YouTube. When you visit a page with an embedded YouTube video, or click to view the video, you may be presented with cookies from YouTube. AWP Assistance UK Ltd does not control the setting of these cookies. To find out more please visit YouTube´s embedding videos information page.

    Security of information

    AWP Assistance UK Ltd considers the security of our customer's Personal Information as an important and necessary part of the responsible management of our corporate data. AWP Assistance UK Ltd therefore takes all reasonable steps to ensure that their information is secure and is safeguarded from loss, misuse, unauthorised access, modification or disclosure. All information is kept on a specifically designed database for AWP Assistance UK Ltd's use. We will only disclose Personal Information with a customer's agreement and in order to fulfil our obligations in respect of the provision of services to our customers.

    Notification of changes

    If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.

    The safety of your personal details

    We know that when you purchase items or services online you want your personal details and your credit or debit card information to be private and secure. W e are committed to providing this security for you.

    Our secure-server software encrypts all the details in your online transaction. The encryption process takes the characters you enter and converts them into a coded form, which is then securely transmitted.

    What this means for you

    If you have problems using our secure system, it may be that your browser does not support our encryption system. In this case, contact your browser provider (e.g. Netscape or Internet Explorer) for further advice.

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