Mondial Assistance (UK) Limited only ever uses any customer data it receives to carry out the services for which customers have signed up and with their agreement for details to be passed to named third parties for any other marketing activities.
Mondial Assistance (UK) Limited on privacy
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site. This software does not enable us to capture any personally identifying information.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
To get the most out of our website, your computer, tablet or mobile phone will need to accept cookies. However, you can restrict, block or delete cookies at any time by changing the cookie preferences in your browser.
Each browser is different, so please consult the 'Help' menu of your particular browser (or your mobile phone / tablet’s manual) to find out how to change your cookie preferences. Many browsers have universal privacy settings for you to choose from.
If you decline cookies, some features of our website may not work properly and you may not be able to access certain areas. For this reason we recommend that you accept cookies.
To learn more about cookies in general and how to manage them, please visit aboutcookies.org (opens in a new window - please note that we are not responsible for the content of external websites).
The table below explains the cookies we use and why:
|Session Cookie||ASP.NET_SessionId||This cookie allows our web servers to respond to your actions while you are browsing the website. The website wouldn’t work for you without it.||This cookie will be deleted when you close your browser.|
|Flash Cookies (also known as Local Shared Objects cookies)||On this website, we may display some content using Adobe Flash Player. Adobe uses Flash cookies to improve your experience as a user. Flash cookies are stored on your device in the same way as normal cookies, but your browser manages them differently.||If you would like to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings (opens in a new window - please note that we are not responsible for the content of external websites). Please bear in mind though, if you disable Flash cookies, you'll be unable to access certain types of content on the site.|
To opt out of being tracked by Google Analytics across all websites visit Google Analytics Opt-out Browser Add-on
Please note that we are not responsible for the content of external websites.
|YouTube||Some of our web pages may contain embedded video content from YouTube. When you visit a page with an embedded YouTube video, or click to view the video, you may be presented with cookies from YouTube. Mondial Assistance (UK) Limited does not control the setting of these cookies.||To find out more please visit YouTube´s embedding videos information page.|
Security of information
Mondial Assistance (UK) Limited considers the security of our customer's Personal Information as an important and necessary part of the responsible management of our corporate data. Mondial Assistance (UK) Limited therefore takes all reasonable steps to ensure that their information is secure and is safeguarded from loss, misuse, unauthorised access, modification or disclosure. All information is kept on a specifically designed database for Mondial Assistance (UK) Limited's use. We will only disclose Personal Information with a customer’s agreement and in order to fulfil our obligations in respect of the provision of services to our customers.
Notification of changes
The safety of your personal details
We know that when you purchase items or services online you want your personal details and your credit or debit card information to be private and secure. W e are committed to providing this security for you.
Our secure-server software encrypts all the details in your online transaction. The encryption process takes the characters you enter and converts them into a coded form, which is then securely transmitted.
What this means for you
If you have problems using our secure system, it may be that your browser does not support our encryption system. In this case, contact your browser provider (e.g. Netscape or Internet Explorer) for further advice.